Q.Can i cancel an order?

An order cancellation request must be received within one hour of placing your order.

Q.How do i check the status of an order?

 you can visit your account page for your order status. 

Q.When will out - of - stock  product be available?

We are unable to provide information for when out-of-stock products will be available.

Q.What methods of payments do you accept?

We accept visa,master card discover.

Q.Why is my credit card not being accepted?

please check the following:

1.that the number and expiration date are correct

2.that the billing address you provide is the one that your financial instituate has.

3.if everything is correct and your card is still declined please call your credit card company.

Q.Do you accept international credit cards?

We only accept american and canadian credit cards.

Q.Why didn`t I receive all of the items in my order?

 in order  to offer the best possible prices,products are stored and shipped from various warehouses

through out north america.As well,size restrictions or availability may require

parts of your order to be shipped separately.If you would like to ensure that  this is 

indeed the case,you may contact us,and we will advise you if the order has been split for these reasons.