Gift Baskets with Memories
refunds/returns

Refunds/Returns

We pride ourselves in handling returns and refunds in a professional and expedient manner.Please familiarize yourself with the following to make sure that you are aware of all contigencies when you place an order with  our store.Our returns policy provides you with 14 days from receipt of your order to request return or refund on any defective item shipped in error.

Return  Exclusions:

 1.Items showing obvious signs of misuse ,consumer abuse or commercial use (unless clearly rated for commercial use )

 2.Any item that is missing the original shipped components.

 3.Any products damaged in shipping (these must be addressed with the logistics carrier at the time of delivery or immediately thereafter) 

How to return a defective item,or an item shipped to you in error

Please contact us immediately for a  Return Materials Authorization (RMA) do not ship the product until you have received this number and the instructions for returning the product.We will reimburse you for the return shipping.  

 

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